Privacy Policy — Civic Balance

This Privacy Policy explains how Civic Balance ("the App") and the service provider collect, use, and protect information when you use the App. The App is provided free and "AS IS".

Effective: 2025-10-01

Quick summary

Civic Balance collects minimal device and usage data to operate and improve the App. We do not collect precise GPS coordinates. Aggregated and anonymized data may be shared with trusted third‑party providers for analytics, advertising, or push notifications.

Information collection

The App may automatically collect the following information:

  • Device IP address;
  • Screens and pages you visit within the App, with timestamps;
  • Time spent in the App;
  • Device model and operating system information.

Hidden or disabled: the App does not collect precise device location coordinates.

How we use data

We use collected data to:

  • Improve app stability and user experience;
  • Fix bugs and perform diagnostics;
  • Send important service notices and, with your consent, marketing messages;
  • Run analytics and aggregated reporting.

Third‑party services

We may use reputable third‑party services to deliver analytics, ads, and push notifications. These services have their own privacy policies:

We only provide aggregated or anonymized data to these providers unless you explicitly consent to sharing personal information.

Disclosure & legal requests

We may disclose information when required by law (court order, subpoena) or when necessary to protect rights, safety, or to prevent fraud. We also disclose information to trusted service providers who process data on our behalf under contract.

Data retention

User‑provided data is retained while you use the App and for a reasonable period thereafter. To request deletion of your data, contact our support team at https://civicbalance.info/support or email support@civicbalance.info.

Opt‑out

You may stop all data collection by uninstalling the App via the standard app removal process on your device. For push notifications or ad choices, use the opt‑out mechanisms provided by third‑party services.

Children

The App is not designed for children under 13. We do not knowingly collect personal information from children under 13. If you believe such information was provided, contact support and we will promptly remove it.

Security

We implement reasonable administrative and technical safeguards to protect data. No internet system is entirely secure; however, we follow industry best practices to reduce risks.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Continued use of the App after updates indicates acceptance of the revised policy.

Contact

Questions, deletion requests, or privacy concerns? Contact us at support@civicbalance.info or visit https://civicbalance.info/support.